Shipping & Delivery

Do You Ship Internationally?
Yes! We ship worldwide

Free Shipping
We are glad to bring our customers great value and service. That’s why we provide free shipping to All Countries.

Shipping Methods
We use a variety of carriers to ensure that items arrive on time. When your items are shipped, we will use the most appropriate carrier, depending on the package weight and delivery location.

Where do you ship from?
PetUltras works closely with manufacturers and warehouses from all over the world to source and curates the most unique products on the market at the best prices for you.
This way, you don’t have to drive around to retail shops, search thousands of different websites to price compare and get ideas…think of us as a one-stop-shop destination for the most popular products.

Order Processing
Orders are typically processed within one to three business days (excluding weekends and holidays). Processing starts the moment that you receive your order confirmation email. We expedite orders whenever possible.

Estimated Delivery
Shipping time varies by location. These are our estimates:
United States (5-8 Business days)
Canada, Europe (8-12 Business days)
Australia, New Zealand (10-14 Business days)
Mexico, Central America, South America (15-20 Business days)

*This doesn’t include our 1-3 days processing time.

Tracking Information
You will receive an email once your order ships that contain your tracking information.
Sometimes the tracking says “no information available at the moment” and this is normal because the tracking has the status “Label Created”.
For some shipping companies, it takes 1-3 business days for the tracking information to update on the system.

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